How to return items?

How to return?

Seamless Returns

We offer the option to return full-priced purchases if you’re not entirely happy with your purchase(s), whether the item doesn’t suit or meet your expectations, you change your mind, or you don’t like it.

For full-priced items, including orders where coupons are used, you can initiate a return for a store credit note by booking it online within 14 days of the delivery date.

Start Your Return

1. Find your order number

Check your email confirmation or SMS confirmation for your order number – it will look something like this: 600000

2. Submit your return online

Follow the steps in the online portal to submit your return and generate your return authorisation and return address.

3. Pack your return

Post the item(s) in original condition, tags attached, folded as received inside the product’s clear plastic packaging.

4. Post your return

Follow the return confirmation email and post within 7 days of booking the return. Return freight is the customers expense.

Want to know more? See full Store Returns Policy