Manage Your Return
We hope you love your item(s), but if not, we happily accept returns for full-priced items if they don’t meet expectations, don’t suit, a change of mind or don’t like it.
Customers have a 14-day window, starting from the delivery day, to initiate an online return for all full-priced items (including those bought with discount coupons), and upon booking have 7 days to post the items back, with returns issued to a store credit.
Manage Your Return
1. Find your order number
Check your email confirmation or SMS confirmation for your order number – it will look something like this: 600000
2. Submit your return online
Follow the steps in the online portal to submit your return and generate your return authorisation and return address.
3. Pack your return
Pack the item(s) in original condition, tags attached, folded as received inside the product’s clear plastic packaging.
4. Post your return
Follow the return confirmation email and post within 7 days of completing your return online. Return freight is the customer’s expense.
For detailed return policy information and return processing.
