How to return items?

How to return?

Seamless Returns

We offer the option to return full-priced purchases if you’re not entirely happy with your purchase(s), whether the item doesn’t suit or meet your expectations, you change your mind, or you don’t like it.

For full-priced items, including orders where coupons are used, you can initiate a return for a store credit note by completing an online return within 14 days, inclusive of the delivery date. We do not exchange.

Manage Your Return

1. Find your order number

Check your email confirmation or SMS confirmation for your order number – it will look something like this: 600000

2. Submit your return online

Follow the steps in the online portal to submit your return and generate your return authorisation and return address. One return per order number.

3. Pack your return

Pack the item(s) in original condition, tags attached, folded as received inside the product’s clear plastic packaging.

4. Post your return

Follow the return confirmation email and post within 7 days of completing your return online. Return freight is the customer’s expense.

For detailed return policy information and return processing.