Privacy Policy

Privacy Policy

Who we are

Our website address is:
Florence Store
ABN 14 105 286 431

To complete a transaction, place an order, arrange a delivery or return a purchase, you agree to Florence Store collecting personal information for that reason only. If Florence Store requests your information for other reasons, you will be asked to provide consent – or an ability to say no.

If you have an account on this site, or have made purchases, you can request to receive an exported file of the personal data Florence Store holds about you. This will include any data you have provided to us. You can also request that Florence Store erases any personal data held about you. This does not include any data Florence Store is obliged to keep for administrative, legal, or security purposes.


At points during our website use, you may be redirected outside of We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Registered Accounts

For users that register to Florence Store, will store your personal information you provide in your user profile. All users can see and edit their personal information at any time, this does not include data Florence Store is obliged to keep for Legal reasons.

Payment via Card

Payments are hosted by WestPac PayWay please direct yourselves to their website to read their privacy statements. All purchases are processed and encrypted following the Payment Card Industry Data Security Standard (PCI-DSS). After your transaction is complete, your purchase transaction information is deleted. PCI-DSS standards are managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.


Woo-commerce is the provider of our E-Commerce service, please direct yourselves to their website to read their privacy statements.

Payment Services

When purchasing from Florence Store, card details are transmitted through a secure server using Westpac PayWay. Card data is not hosted by Florence Store. Alternatively, and the same principle applies, your payment will be hosted by Afterpay, and their secure server. Alternatively, and the same principle applies, your payment will be hosted by Paypal, and their secure server.

What personal data we collect and why we collect it?

When you purchase something from Florence Store, personal information will be collected in line with buying and selling of goods. With permission via submission, Florence Store may send emails to you directly about new products, specials in relation to Florence Store.

Embedded Content

Florence Store may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


To protect personal information, Florence Store takes precautions and follows industry best practices to make sure personal data is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 


Competitions that we run online, will run for length as communicated. All competition winners will be announced on our respective social media platform, as well as contacted via the platform they applied to the competition using. All vouchers will be distributed directly to the customers email address once provided. Vouchers are non-transferable. Vouchers will not allow for other store promotions to be applied, sale items are included. One voucher per competition, per winner – unless otherwise described.

Changes to stored personal data please contact us.