AI Assistance Disclaimer

Some areas of the Florence Store website may include automated assistance tools designed to help customers find information more quickly. These tools may generate responses using artificial intelligence.

While these tools aim to provide helpful guidance, any information generated by AI should not be relied upon as definitive or factual advice.

AI-generated responses may be incomplete, outdated, or incorrect and do not represent official guidance from Florence Store.

Florence Store does not guarantee the accuracy, reliability, or completeness of information produced by automated systems.

Customers should always refer to the official Florence Store Help Centre articles, policies, and website information as the source of truth.

The use of automated assistance tools is provided for general convenience only. By using these tools, you acknowledge that:

• AI-generated responses may contain errors or misinterpretations
• Florence Store does not control how AI systems generate responses
• Information provided by AI does not override Florence Store policies, terms, or conditions
• Official policies published on our website always take precedence

For accurate information regarding orders, returns, store vouchers, shipping, or policies, please refer to the relevant Help Centre articles.

Florence Store is not responsible for any decisions made based on AI-generated information.