Help Centre

Additional Parcel Cover?

While it's rare for parcels to be lost or damaged, Australia Post provides $100 insurance automatically for peace of mind on all eligible shipments. This standard coverage applies at no additional cost.

If your order is valued over $100 and you’d like extra protection, extra insurance as an Optional Extra is available as an optional extra, giving you full coverage. This must be arranged before shipping.

For details or help with adding Additional Insurance, please contact our customer service team, who will be happy to assist.

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