- Store vouchers are required to be entered during checkout, and cannot be retrospectively applied
- Store vouchers have no expiry
- Store vouchers can only be sent/resent to the email provided on the original purchase, or the email provided on the original purchase of a returned item(s)
- Store vouchers cannot be redeemed for cash, have their balances consolidated to a new voucher
- Store vouchers are not legal tender, account cards, credit or debit cards or securities
- Store voucher information can only be provided to the email address attached to the store voucher
- Store vouchers can be redeemed against all products on Florence Store. We reserve the right to limit use.
- Should you return an order and purchase using your store voucher, you will not be entitled to receive free shipping
- If your purchase exceeds the value of the store voucher, balance must be paid by debit or credit card
- If you return any products you have purchased using a store voucher, the balance will be credited to you as a store voucher and is to be redeemed against subsequent purchases
- Florence Store can vary or replace these conditions from time to time (including to introduce fees)
