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Coupons & Vouchers
Orders and Payment
Returns
Rewards
Security and Technical
Shipping & Delivery
Shopping
Voucher balance and details
Find my store voucher
Do you offer discount codes
Apply a coupon or store vouchers
Voucher not working or applying
Store voucher conditions
SMS coupon codes
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Find my order details
Payment methods and pricing
Where is my order
Was my order successful
Using Afterpay or Klarna payments
Cancel or change my order
Update or change order details
Pre Order Information
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Return policy
How to lodge a return
Sale item - not returnable
I’ve sent my return — what happens next
Exchanges
Incorrect, missing or faulty item
Coupons, vouchers & returns
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Update Account Details
Sensitive information and security
Communication preferences
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Apply a coupon or store vouchers
How to Redeem Your Coupon or Store Voucher
- Proceed to checkout
- Enter Your Email Address
- Make sure you use the same email address that received the store voucher.
- Enter this email in the Email Address field at the top of the checkout page.
- Add Your Voucher or Coupon
- In the Order Summary section, click/tap ‘Coupon or store voucher?’
- Enter the code in field that shows on screen
- Click ‘Apply’.
Important:
Store vouchers can only be applied if the email address used at checkout matches the one that received the voucher.