/* =====================================================================
   Florence Returns v10
   Clean, minimal, fashion-retail grade.
   ===================================================================== */

:root {
    --c-ink:     #111111;
    --c-white:   #ffffff;
    --c-line:    #e5e5e5;
    --c-muted:   #8a8680;
    --c-soft:    #f5f5f5;
    --c-green:   #1e5c38;
    --c-green-bg:#e8f0eb;
    --c-red:     #8c1c1c;
    --c-red-bg:  #fdf0f0;
    --font:      var(--font-family, -apple-system, BlinkMacSystemFont, 'Helvetica Neue', Helvetica, Arial, sans-serif);
    --r-sm:      8px;
    --r-md:      14px;
    --r-lg:      20px;
    --r-pill:    100px;
}

/* ------------------------------------------------------------------ */
/*  Reset / base — scoped to plugin so it doesn't leak                 */
/* ------------------------------------------------------------------ */
.fr-app * { box-sizing: border-box; }
.fr-app {
    background: var(--c-white);
    font-family: var(--font);
    font-size: 16px;
    line-height: 1.55;
    color: var(--c-ink);
    -webkit-font-smoothing: antialiased;
    min-height: 50vh;
}

.fr-panel { display: none; }
.fr-panel--active { display: block; }

/* ------------------------------------------------------------------ */
/*  Layout wrappers                                                     */
/* ------------------------------------------------------------------ */
.fr-page   { max-width: 1080px; margin: 0 auto; padding: 0 40px 80px; }
.fr-page--sm { max-width: 580px; }
.fr-page--md { max-width: 700px; }

/* ------------------------------------------------------------------ */
/*  Step header                                                         */
/* ------------------------------------------------------------------ */
.fr-nav {
    display: flex; align-items: center;
    padding: 40px 40px 28px;
    max-width: 1080px; margin: 0 auto;
}
.fr-nav--sm { max-width: 580px; }
.fr-nav--md { max-width: 700px; }
.fr-nav__title {
    flex: 1; text-align: center; margin: 0;
    font-size: 15px; font-weight: 400; color: var(--c-ink);
    white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
    padding: 0 8px;
}
.fr-nav__back {
    background: none; border: none; cursor: pointer; padding: 4px;
    color: var(--c-muted); display: flex; align-items: center;
    transition: color .15s; flex-shrink: 0; width: 28px;
}
.fr-nav__back:hover { color: var(--c-ink); }
.fr-nav__spacer { width: 28px; flex-shrink: 0; }

/* ------------------------------------------------------------------ */
/*  Landing — Step 1                                                    */
/* ------------------------------------------------------------------ */
.fr-landing {
    display: flex; align-items: stretch; min-height: 60vh;
}
.fr-landing__left {
    flex: 0 0 52%; padding: 72px 64px 72px 72px;
    display: flex; flex-direction: column; justify-content: center;
}
.fr-landing:not(.fr-landing--split) .fr-landing__left {
    flex: none; width: 100%; max-width: 540px; margin: 0 auto;
    padding: 72px 40px;
}
.fr-landing__right {
    flex: 1; overflow: hidden;
}
.fr-landing__right img { width: 100%; height: 100%; object-fit: cover; display: block; }

.fr-eyebrow {
    font-size: 16px; font-weight: 400; color: var(--c-muted); margin: 0 0 18px;
}
.fr-h1 {
    font-size: 30px; font-weight: 300; line-height: 1.15; margin: 0 0 40px; color: var(--c-ink);
}

.fr-notice {
    display: inline-block;
    align-self: flex-start;
    margin: 0 0 18px;
    padding: 10px 12px;
    border: 1px solid var(--c-line);
    border-radius: 12px;
    background: #fafafa;
    font-size: 13px;
    line-height: 1.45;
    color: var(--c-ink);
}
.fr-notice a {
    color: var(--c-ink);
    text-decoration: underline;
    text-underline-offset: 3px;
    text-decoration-color: var(--c-line);
}
.fr-notice a:hover { text-decoration-color: var(--c-ink); }

.fr-policy-note {
    margin-top: 24px; font-size: 15px; color: var(--c-muted); line-height: 1.7;
}
.fr-policy-note p { margin: 0 0 4px; }
.fr-policy-link {
    color: var(--c-ink); font-size: 15px;
    text-decoration: underline; text-underline-offset: 3px;
    text-decoration-color: var(--c-line);
}
.fr-policy-link:hover { text-decoration-color: var(--c-ink); }

/* ------------------------------------------------------------------ */
/*  Form fields — plain, clean, no tricks                              */
/* ------------------------------------------------------------------ */
.fr-field { margin-bottom: 12px; }
.fr-label {
    display: block;
    font-size: 15px; font-weight: 400;
    color: var(--c-muted); margin-bottom: 7px;
}
.fr-input {
    display: block !important; width: 100% !important;
    padding: 13px 16px !important;
    border: 1px solid var(--c-line) !important;
    border-radius: var(--r-md) !important;
    background: var(--c-white) !important;
    font-size: 16px !important; font-family: var(--font) !important;
    color: var(--c-ink) !important;
    outline: none !important; line-height: 1.3 !important;
    -webkit-appearance: none !important;
    box-shadow: none !important;
    transition: border-color .15s !important;
}
.fr-input:focus {
    border-color: var(--c-ink) !important;
    box-shadow: none !important;
}
.fr-input::placeholder { color: #c0bebb !important; }

/* Autofill */
.fr-input:-webkit-autofill,
.fr-input:-webkit-autofill:focus {
    -webkit-box-shadow: 0 0 0 100px var(--c-white) inset !important;
    -webkit-text-fill-color: var(--c-ink) !important;
}

/* ------------------------------------------------------------------ */
/*  Buttons                                                             */
/* ------------------------------------------------------------------ */
.fr-btn {
    display: flex; align-items: center !important;
    justify-content: center !important; gap: 9px;
    width: 100%; padding: 15px 24px !important;
    border: none !important; border-radius: var(--r-pill) !important;
    font-family: var(--font) !important; font-size: 16px !important;
    font-weight: 500 !important; cursor: pointer !important;
    transition: background .15s, color .15s !important; text-decoration: none !important;
    margin-top: 8px; box-shadow: none !important;
}
.fr-btn--dark {
    background: var(--c-ink) !important;
    color: var(--c-white) !important;
}
.fr-btn--dark:hover { background: #333333 !important; opacity: 1 !important; }
.fr-btn--dark:disabled { opacity: .3 !important; cursor: not-allowed !important; }
.fr-btn--outline {
    background: transparent !important;
    color: var(--c-ink) !important;
    border: 1px solid var(--c-line) !important;
}
.fr-btn--outline:hover { border-color: var(--c-ink) !important; }

/* Old class alias */
.fr-btn-primary {
    display: flex; align-items: center !important;
    justify-content: center !important; gap: 9px;
    width: 100%; padding: 15px 24px !important;
    background: var(--c-ink) !important; color: var(--c-white) !important;
    border: none !important; border-radius: var(--r-pill) !important;
    font-family: var(--font) !important; font-size: 16px !important;
    font-weight: 500 !important; cursor: pointer !important;
    transition: background .15s, color .15s !important; margin-top: 8px;
    box-shadow: none !important;
}
.fr-btn-primary:hover { background: #333333 !important; opacity: 1 !important; }
.fr-btn-primary:disabled { opacity: .3 !important; cursor: not-allowed !important; }

.fr-spinner {
    width: 15px; height: 15px; flex-shrink: 0;
    border: 1.5px solid rgba(255,255,255,.3);
    border-top-color: rgba(255,255,255,.9);
    border-radius: 50%; animation: fr-spin .6s linear infinite;
}
@keyframes fr-spin { to { transform: rotate(360deg); } }

/* ------------------------------------------------------------------ */
/*  Error / notice                                                      */
/* ------------------------------------------------------------------ */
.fr-error {
    background: var(--c-red-bg); color: var(--c-red);
    border: 1px solid #e8c0c0; border-radius: var(--r-md);
    padding: 13px 16px; font-size: 15px; line-height: 1.5;
    margin: 10px 0;
}
.fr-notice {
    background: var(--c-green-bg); color: var(--c-green);
    border: 1px solid #afd0be; border-radius: var(--r-md);
    padding: 13px 16px; font-size: 15px; line-height: 1.5;
    margin: 10px 0;
}
.fr-warn {
    background: #f7f7f7; color: #1b1b1b;
    border: 1px solid var(--c-line); border-radius: var(--r-md);
    padding: 13px 16px; font-size: 15px; line-height: 1.5;
    margin: 10px 0;
}

/* ------------------------------------------------------------------ */
/*  Divider                                                             */
/* ------------------------------------------------------------------ */
.fr-line { border: none; border-top: 1px solid var(--c-line); margin: 0; }

/* ------------------------------------------------------------------ */
/*  Item rows — Step 2                                                  */
/* ------------------------------------------------------------------ */
.fr-items { border-top: 1px solid var(--c-line); }

.fr-item {
    display: flex !important; flex-direction: row !important;
    align-items: center !important; gap: 18px !important;
    padding: 18px 0 !important; border-bottom: 1px solid var(--c-line) !important;
    cursor: pointer; transition: opacity .12s; width: 100% !important;
}
.fr-item:hover { opacity: .65; }
.fr-item--off { cursor: default !important; opacity: .7; }
.fr-item--off:hover { opacity: .7; }
.fr-item--off .fr-item__right { pointer-events: none; }
.fr-item--selected { opacity: 1; }
.fr-item--selected .fr-item--off { opacity: .35; cursor: default; }

.fr-item__img {
    width: 60px !important; height: 76px !important;
    object-fit: cover !important; flex-shrink: 0 !important;
    border-radius: var(--r-sm) !important; background: var(--c-soft);
    display: block !important;
}
.fr-item__body { flex: 1; min-width: 0; }
.fr-item__name  { font-size: 15px; margin: 0 0 3px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.fr-item__meta  { font-size: 15px; color: var(--c-muted); margin: 0 0 3px; }
.fr-item__price { font-size: 15px; color: var(--c-muted); }
.fr-item__tag {
    display: inline-block; font-size: 15px; color: var(--c-green);
    background: var(--c-green-bg); border-radius: var(--r-pill);
    padding: 2px 9px; margin-top: 5px;
}
.fr-item__right { flex-shrink: 0; }
.fr-item__dot {
    width: 28px; height: 28px; border-radius: 50%;
    border: 1.5px solid var(--c-line); background: var(--c-white);
    transition: background .15s, border-color .15s; flex-shrink: 0;
    position: relative;
}
/* Selected — solid black circle with white checkmark */
.fr-item--selected .fr-item__dot {
    border-color: var(--c-ink);
    background: var(--c-ink);
}
.fr-item--selected .fr-item__dot::after {
    content: "";
    position: absolute;
    left: 50%; top: 44%;
    width: 5px; height: 10px;
    border: solid #fff;
    border-width: 0 2.5px 2.5px 0;
    transform: translate(-50%, -50%) rotate(45deg);
}

.fr-item__off-reason {
    font-size: 15px; color: var(--c-muted); font-style: italic; margin-top: 3px;
    display: flex; align-items: center; gap: 4px;
}

.fr-ineligible-hd {
    display: flex; align-items: center; justify-content: space-between;
    margin-top: 24px; padding-top: 0; border-top: 0;
    font-size: 15px; font-weight: 500; color: var(--c-muted); margin-bottom: 0;
}
.fr-policy-link-sm {
    font-size: 15px; color: var(--c-muted); text-decoration: none;
    font-weight: 400;
    text-transform: none;
}
.fr-policy-link-sm:hover { color: var(--c-ink); }

/* ------------------------------------------------------------------ */
/*  Reason modal — bottom sheet / centred card                         */
/* ------------------------------------------------------------------ */
.fr-overlay {
    display: none; position: fixed; inset: 0; z-index: 99999;
    background: rgba(17,17,17,.45);
    backdrop-filter: blur(4px); -webkit-backdrop-filter: blur(4px);
    align-items: flex-end; justify-content: center;
}
.fr-overlay.is-open { display: flex; }

.fr-sheet {
    background: var(--c-white);
    border-radius: var(--r-lg) var(--r-lg) 0 0;
    width: 100%; max-width: 560px; max-height: 90vh;
    overflow-y: auto; box-shadow: 0 -2px 32px rgba(0,0,0,.1);
    animation: fr-rise .22s ease;
}
@keyframes fr-rise {
    from { transform: translateY(20px); opacity: 0; }
    to   { transform: translateY(0); opacity: 1; }
}

/* Drag handle */
.fr-sheet__handle {
    width: 36px; height: 4px; background: var(--c-line);
    border-radius: 2px; margin: 12px auto 0;
}

/* Desktop: centred card */
@media (min-width: 600px) {
    .fr-overlay { align-items: center; padding: 24px; }
    .fr-sheet { border-radius: var(--r-lg); max-height: 82vh; }
    .fr-sheet__handle { display: none; }
}

.fr-sheet__hd {
    display: flex; align-items: center; gap: 14px;
    padding: 14px 20px; border-bottom: 1px solid var(--c-line);
    position: sticky; top: 0; background: var(--c-white); z-index: 2;
}
.fr-sheet__img {
    width: 42px; height: 54px; object-fit: cover;
    border-radius: var(--r-sm); background: var(--c-soft); flex-shrink: 0;
}
.fr-sheet__info { flex: 1; min-width: 0; }
.fr-sheet__name { font-size: 15px; margin: 0 0 2px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.fr-sheet__meta { font-size: 15px; color: var(--c-muted); margin: 0; }
.fr-sheet__close {
    width: 28px !important; height: 28px !important; min-width: 28px !important;
    background: var(--c-soft) !important; border: none !important;
    border-radius: 50% !important; cursor: pointer !important; flex-shrink: 0;
    display: flex !important; align-items: center !important; justify-content: center !important;
    color: var(--c-muted) !important; transition: background .12s;
    padding: 0 !important; line-height: 1 !important;
}
.fr-sheet__close:hover { background: #e8e6e3 !important; color: var(--c-ink) !important; }

.fr-sheet__body { padding: 18px 20px 28px; }
.fr-sheet__q { font-size: 15px; color: var(--c-muted); margin: 0 0 14px; }

.fr-reasons { border-top: 1px solid var(--c-line); }
.fr-reason {
    display: flex; align-items: center; justify-content: space-between;
    width: 100%; text-align: left; background: none; border: none;
    border-bottom: 1px solid var(--c-line); padding: 18px 2px;
    font-size: 15px; font-family: var(--font); color: var(--c-ink);
    cursor: pointer; gap: 16px; transition: opacity .12s;
}
.fr-reason:hover { opacity: .6; background: none !important; color: var(--c-ink) !important; }
.fr-reason__dot {
    width: 22px; height: 22px; border-radius: 50%;
    border: 1.5px solid var(--c-line); background: var(--c-white); flex-shrink: 0;
    transition: all .12s; position: relative;
}
.fr-reason--selected .fr-reason__dot {
    border-color: var(--c-ink);
    background: var(--c-ink);
}
.fr-reason--selected .fr-reason__dot::before { content: none; }
.fr-reason--selected .fr-reason__dot::after {
    content: "";
    position: absolute;
    left: 50%; top: 44%;
    width: 4px; height: 7px;
    border: solid #fff;
    border-width: 0 2px 2px 0;
    transform: translate(-50%, -50%) rotate(45deg);
}
.fr-reason--selected { opacity: 1; font-weight: 400; }

/* Sub-reasons */
.fr-reason__chevron {
    flex-shrink: 0; opacity: .35; transition: opacity .12s;
}
.fr-reason:hover .fr-reason__chevron { opacity: .7; }
.fr-sub-reasons { margin-top: 4px; }
.fr-sub-back {
    display: flex; align-items: center; gap: 6px;
    background: none; border: none; padding: 8px 2px 14px;
    font-size: 13px; font-family: var(--font); color: var(--c-muted);
    cursor: pointer; font-weight: 500;
}
.fr-sub-back:hover { color: var(--c-ink); }
.fr-sub-back svg { flex-shrink: 0; }

/* ------------------------------------------------------------------ */
/*  Option rows — Steps 4 & 5                                          */
/* ------------------------------------------------------------------ */
.fr-options { border-top: 1px solid var(--c-line); }
.fr-option {
    display: flex; align-items: center; gap: 20px;
    padding: 24px 0; border-bottom: 1px solid var(--c-line);
    cursor: pointer; transition: opacity .12s;
}
.fr-option:hover { opacity: .6; background: none !important; }
.fr-option--selected { opacity: 1; }
.fr-option__icon {
    width: 38px; height: 38px; background: var(--c-soft);
    border-radius: 50%; display: flex; align-items: center; justify-content: center;
    flex-shrink: 0; color: var(--c-muted);
}
.fr-option__body { flex: 1; }
.fr-option__title { font-size: 15px; margin: 0 0 2px; }
.fr-option__desc  { font-size: 15px; color: var(--c-muted); margin: 0; }
.fr-option__dot {
    width: 22px; height: 22px; border-radius: 50%;
    border: 1.5px solid var(--c-line); background: var(--c-white); flex-shrink: 0;
    transition: all .12s; position: relative;
}
.fr-option--selected .fr-option__dot {
    border-color: var(--c-ink);
    background: var(--c-ink);
}
.fr-option--selected .fr-option__dot::before { content: none; }
.fr-option--selected .fr-option__dot::after {
    content: "";
    position: absolute;
    left: 50%; top: 44%;
    width: 4px; height: 7px;
    border: solid #fff;
    border-width: 0 2px 2px 0;
    transform: translate(-50%, -50%) rotate(45deg);
}


/* Touch devices: don't apply hover fade (prevents "greyed" stuck states) */
@media (hover: none) {
    .fr-option:hover, .fr-reason:hover { opacity: 1; }
}

/* Extra safeguard for iOS Safari: avoid "stuck" hover opacity on small screens */
@media (max-width: 820px) {
    .fr-option:hover, .fr-item:hover, .fr-reason:hover { opacity: 1; }
}

/* Prevent long emails/addresses from forcing horizontal scroll */
.fr-email-preview__body { overflow-wrap: anywhere; word-break: break-word; }

/* Avoid the double divider between eligible + ineligible lists */
#fr-ineligible-section .fr-items { border-top: none; }

/* ------------------------------------------------------------------ */
/*  Review — Step 6                                                     */
/* ------------------------------------------------------------------ */
.fr-review {
    display: grid; grid-template-columns: 1fr 300px; gap: 48px;
    align-items: start;
}

.fr-review-section { margin-bottom: 36px; }
.fr-review-section__title {
    font-size: 15px; font-weight: 400;
    color: var(--c-muted); margin: 0 0 14px;
}
.fr-review-items { border-top: 1px solid var(--c-line); }
.fr-review-item {
    display: flex; align-items: flex-start; gap: 14px;
    padding: 16px 0; border-bottom: 1px solid var(--c-line);
}
.fr-review-item__img {
    width: 50px; height: 64px; object-fit: cover;
    border-radius: var(--r-sm); background: var(--c-soft); flex-shrink: 0;
}
.fr-review-item__info { flex: 1; min-width: 0; }
.fr-review-item__name   { font-size: 15px; margin: 0 0 3px; }
.fr-review-item__meta   { font-size: 15px; color: var(--c-muted); margin: 0 0 2px; }
.fr-review-item__reason { font-size: 15px; color: var(--c-muted); font-style: italic; margin: 0; }
.fr-review-item__r { text-align: right; flex-shrink: 0; }
.fr-review-item__qty   { font-size: 15px; color: var(--c-muted); display: block; }
.fr-review-item__price { font-size: 15px; display: block; margin-top: 2px; }

.fr-review-detail { font-size: 15px; }
.fr-review-detail strong { display: block; margin-bottom: 2px; font-weight: 400; }
.fr-review-detail span   { font-size: 15px; color: var(--c-muted); }

/* Contact rows */
.fr-review-contact { border-top: 1px solid var(--c-line); }
.fr-review-contact-row {
    display: flex; align-items: flex-start; gap: 12px;
    padding: 10px 0; font-size: 15px; border-bottom: 1px solid var(--c-line);
}
.fr-review-contact-row:last-child { border-bottom: none; }
.fr-review-contact-row svg { color: #c8c4c0; flex-shrink: 0; margin-top: 2px; }

/* Summary */
.fr-summary {
    background: var(--c-soft); border-radius: var(--r-lg);
    padding: 24px; position: sticky; top: 24px;
}
.fr-summary__title {
    font-size: 15px; font-weight: 400;
    color: var(--c-muted); margin: 0 0 14px;
}
.fr-summary__row {
    display: flex; justify-content: space-between; align-items: baseline;
    padding: 8px 0; font-size: 15px; border-bottom: 1px solid rgba(0,0,0,.05);
}
.fr-summary__total {
    display: flex; justify-content: space-between; align-items: baseline;
    font-size: 16px; padding: 13px 0 8px;
    border-top: 1px solid rgba(0,0,0,.14); margin-top: 6px;
}
.fr-summary__gst  { font-size: 15px; color: var(--c-muted); margin-top: 4px; text-align: right; }
.fr-summary__type { font-size: 15px; color: var(--c-muted); font-style: italic; margin-top: 3px; text-align: right; }
.fr-submit-note { font-size: 15px; color: #c0bebb; line-height: 1.6; margin-top: 14px; font-style: italic; }

/* ------------------------------------------------------------------ */
/*  Success — Step 7                                                    */
/* ------------------------------------------------------------------ */
.fr-success { text-align: center; padding: 72px 40px; max-width: 460px; margin: 0 auto; }
.fr-success__tick { width: 46px; height: 46px; margin: 0 auto 24px; }
.fr-success__tick svg { width: 100%; height: 100%; }
.fr-success__h { font-size: 20px; font-weight: 300; margin: 0 0 10px; }
.fr-success__sub { font-size: 15px; color: var(--c-muted); margin: 0 0 28px; line-height: 1.6; }
.fr-success__ref {
    display: inline-block; padding: 14px 28px;
    border: 1px solid var(--c-line); border-radius: var(--r-lg);
    margin-bottom: 24px;
}
.fr-success__ref-label { font-size: 15px; color: var(--c-muted); margin-bottom: 5px; }
.fr-success__ref-num   { font-size: 20px; font-weight: 300; }
.fr-success__addr {
    border: 1px solid var(--c-line); border-radius: var(--r-md);
    padding: 16px 20px; font-size: 15px; color: var(--c-muted);
    text-align: left; margin: 0 auto 18px; line-height: 1.75; max-width: 320px;
}
.fr-success__addr strong {
    display: block; font-size: 15px; font-weight: 500;
    color: var(--c-ink); margin-bottom: 7px;
}
.fr-success__next {
    background: var(--c-green-bg); border-radius: var(--r-md);
    padding: 14px 18px; font-size: 15px; color: var(--c-green);
    margin: 0 auto 24px; max-width: 360px; line-height: 1.6;
}

/* ------------------------------------------------------------------ */
/*  Status checker                                                      */
/* ------------------------------------------------------------------ */
.fr-track {
    background: var(--c-soft); border-radius: var(--r-lg); padding: 22px;
}
.fr-track__top {
    display: flex; justify-content: space-between; align-items: flex-start;
    margin-bottom: 16px; padding-bottom: 16px; border-bottom: 1px solid rgba(0,0,0,.06);
}
.fr-track__ref   { font-size: 17px; font-weight: 300; margin-bottom: 3px; }
.fr-track__order { font-size: 15px; color: var(--c-muted); }
.fr-pill {
    font-size: 15px; font-weight: 500; padding: 4px 11px; border-radius: var(--r-pill);
    white-space: nowrap;
    text-transform: capitalize;
}
.fr-pill--ok  { background: var(--c-green-bg); color: var(--c-green); }
.fr-pill--cr  { background: #eef0f8; color: #3a568a; }
.fr-pill--no  { background: var(--c-red-bg); color: var(--c-red); }
.fr-pill--fee { background: #f6f2eb; color: #7a5820; }

.fr-track__items { border-top: 1px solid rgba(0,0,0,.06); }
.fr-track__item {
    display: flex; justify-content: space-between; align-items: flex-start;
    padding: 10px 0; border-bottom: 1px solid rgba(0,0,0,.06); font-size: 15px;
}
.fr-track__item:last-child { border-bottom: none; }
.fr-track__item-info { flex: 1; }
.fr-track__item-name   { display: block; }
.fr-track__item-meta   { font-size: 15px; color: var(--c-muted); }
.fr-track__item-reason { font-size: 15px; color: var(--c-muted); display: block; font-style: italic; }
.fr-track__item-right  { text-align: right; padding-left: 16px; flex-shrink: 0; }
.fr-track__item-qty    { font-size: 15px; color: var(--c-muted); display: block; }

.fr-track__note { margin-top: 14px; font-size: 15px; color: var(--c-muted); line-height: 1.6; }
.fr-track__note strong { display: block; font-size: 15px; font-weight: 500; color: var(--c-ink); margin-bottom: 4px; }
.fr-track__note p { margin: 0; }

.fr-track__credit { background: var(--c-green-bg); border-radius: var(--r-md); padding: 14px 16px; margin-top: 14px; }
.fr-track__credit-label { font-size: 15px; color: var(--c-green); font-weight: 500; margin-bottom: 8px; }
.fr-track__credit-code  { font-size: 15px; display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.fr-copy-code { background: rgba(255,255,255,.8); border: 1px solid #afd0be; border-radius: var(--r-pill); padding: 3px 12px; font-size: 15px; color: var(--c-green); cursor: pointer; }
.fr-copy-btn  { background: none; border: none; color: var(--c-green); cursor: pointer; font-size: 15px; text-decoration: underline; text-underline-offset: 2px; padding: 0; font-family: var(--font); }

/* Existing return shown inline */
.fr-existing-return { margin-top: 16px; }

/* ------------------------------------------------------------------ */
/*  My Account                                                          */
/* ------------------------------------------------------------------ */
.fr-myaccount-returns h2 { font-size: 15px; font-weight: 500; margin-bottom: 20px; }
.fr-myaccount-empty { padding: 48px 32px; text-align: center; color: var(--c-muted); font-size: 15px; background: var(--c-soft); border-radius: var(--r-lg); }
.fr-badge--approved, .fr-badge--credit, .fr-badge--rejected, .fr-badge--fee {
    text-transform: capitalize;
}

.fr-badge--approved { background: var(--c-green-bg); color: var(--c-green);   font-size: 14px; font-weight: 500; padding: 5px 14px; border-radius: var(--r-pill); }
.fr-badge--credit   { background: #eef0f8;         color: #3a568a;          font-size: 14px; font-weight: 500; padding: 5px 14px; border-radius: var(--r-pill); }
.fr-badge--rejected { background: var(--c-red-bg); color: var(--c-red);     font-size: 14px; font-weight: 500; padding: 5px 14px; border-radius: var(--r-pill); }
.fr-badge--fee      { background: #f6f2eb;         color: #7a5820;          font-size: 14px; font-weight: 500; padding: 5px 14px; border-radius: var(--r-pill); }

/* Returns list — matches Orders card style */
.fr-ret-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
    margin-top: 8px;
}
.fr-ret-card {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
    padding: 18px 24px;
    border: 1px solid var(--c-line);
    border-radius: 14px;
    text-decoration: none !important;
    color: inherit;
    background: #fff;
    transition: opacity .15s;
}
.fr-ret-card:hover { opacity: .7; }
.fr-ret-card__left {
    display: flex;
    align-items: center;
    gap: 16px;
    min-width: 0;
    flex: 1;
}
.fr-ret-card__ref   { font-size: 16px; font-weight: 700; white-space: nowrap; }
.fr-ret-card__order { font-size: 15px; color: var(--c-muted); white-space: nowrap; }
.fr-ret-card__date  { font-size: 15px; color: var(--c-muted); white-space: nowrap; }
.fr-ret-card__badge { white-space: nowrap; flex-shrink: 0; }

.fr-pill { display:inline-flex; align-items:center; justify-content:center; padding:3px 10px; border-radius:999px; font-size:13px; font-weight:500; white-space:nowrap; }

@media (max-width: 520px) {
  .fr-ret-card { flex-wrap: wrap; padding: 14px 18px; }
  .fr-ret-card__left { flex: 1 1 100%; flex-wrap: wrap; gap: 6px 12px; }
  .fr-ret-card__order, .fr-ret-card__date { white-space: normal; }
}

/* ------------------------------------------------------------------ */
/*  Responsive                                                          */
/* ------------------------------------------------------------------ */
@media (max-width: 820px) {
    .fr-landing { flex-direction: column; }
    .fr-landing--split .fr-landing__right { height: 200px; flex: none; order: -1; }
    .fr-landing__left { padding: 40px 24px; }
    .fr-h1 { font-size: 24px; }
    .fr-nav { padding: 24px 24px 18px; }
    .fr-page { padding: 0 24px 60px; }
    .fr-review { grid-template-columns: 1fr; gap: 0; }
    .fr-summary { position: static; margin-top: 28px; }
}

/* ------------------------------------------------------------------ */
/*  Review — email preview (left col) + summary (right col)           */
/* ------------------------------------------------------------------ */
.fr-review-wrap {
    display: grid;
    grid-template-columns: 1fr 320px;
    gap: 48px; align-items: start;
    padding: 0 40px 80px;
    max-width: 1080px; margin: 0 auto;
}
@media (max-width: 820px) {
    .fr-review-wrap { grid-template-columns: 1fr; padding: 0 24px 60px; gap: 32px; }
}

.fr-email-preview {
    border: 1px solid var(--c-line);
    border-radius: var(--r-lg);
    overflow: hidden;
}
.fr-email-preview__label {
    background: var(--c-soft); padding: 12px 20px;
    font-size: 16px; color: var(--c-ink); border-bottom: 1px solid var(--c-line);
}
.fr-email-preview__body {
    padding: 24px 28px;
    font-size: 16px; line-height: 1.7; color: var(--c-ink);
}
.fr-email-preview__body p  { margin: 0 0 14px !important; font-size: 16px !important; line-height: 1.7 !important; }
.fr-email-preview__body p:last-child { margin-bottom: 0 !important; }
.fr-email-preview__body ul { margin: 0 0 14px !important; padding-left: 20px !important; }
.fr-email-preview__body ol { margin: 0 0 14px !important; padding-left: 20px !important; }
.fr-email-preview__body li { margin-bottom: 4px !important; font-size: 16px !important; }
.fr-email-preview__body strong { font-weight: 600 !important; }
.fr-email-preview__body em { font-style: italic !important; }
.fr-email-preview__body h1,.fr-email-preview__body h2,.fr-email-preview__body h3 { font-size: 16px !important; font-weight: 600 !important; margin: 0 0 10px !important; text-transform: none !important; }
.fr-email-preview__body a { color: var(--c-ink) !important; text-decoration: underline !important; }
.fr-email-preview__body br { display: block; content: ""; margin-top: 4px; }

.fr-review-summary-block {
    background: #f7f7f8; border: 1px solid #e5e5e5; border-radius: var(--r-lg); padding: 24px;
}

/* Kill ANY theme hover colour on reason + option rows */
.fr-app .fr-reason:hover,
.fr-app .fr-reason:focus,
.fr-app .fr-reason:active {
    background: none !important;
    background-color: transparent !important;
    color: var(--c-ink) !important;
    box-shadow: none !important;
    outline: none !important;
}
.fr-app .fr-option:hover,
.fr-app .fr-option:focus {
    background: none !important;
    background-color: transparent !important;
    box-shadow: none !important;
}

/* Track two-column (existing return + status checker) */
.fr-track-wrap {
    margin-top: 24px;
}
.fr-track-wrap .fr-email-preview__label {
    display: flex; align-items: center; flex-wrap: wrap; gap: 6px;
}

/* ── Order field info tooltip ───────────────────────── */
.fr-field-info {
    position: relative;
    display: inline-flex;
    align-items: center;
    margin-left: 5px;
    color: var(--c-muted);
    background: none;
    border: none;
    padding: 0;
    cursor: pointer;
    line-height: 1;
    vertical-align: middle;
}
.fr-field-tooltip {
    position: absolute;
    top: calc(100% + 8px);
    left: 50%;
    transform: translateX(-50%);
    background: #fff;
    border: 1px solid var(--c-line);
    border-radius: 8px;
    padding: 10px 13px;
    font-size: 13px;
    font-weight: 400;
    color: var(--c-muted);
    line-height: 1.5;
    width: 260px;
    box-shadow: 0 4px 16px rgba(0,0,0,.08);
    z-index: 10;
    white-space: normal;
    pointer-events: none;
    text-align: left;
    /* Opacity fade instead of display toggle */
    opacity: 0;
    visibility: hidden;
    transition: opacity .15s, visibility .15s;
}
/* Desktop hover */
.fr-field-info:hover .fr-field-tooltip {
    opacity: 1;
    visibility: visible;
}
/* JS-toggled for mobile tap */
.fr-field-info[aria-expanded="true"] .fr-field-tooltip {
    opacity: 1;
    visibility: visible;
}

/* ── Success screen header row ─────────────────────── */
.fr-email-preview__label {
    display: flex !important;
    align-items: center !important;
    justify-content: space-between !important;
    gap: 12px;
    flex-wrap: wrap;
}
.fr-email-preview__label-left {
    display: flex;
    align-items: center;
    font-size: 16px;
    color: var(--c-ink);
    min-width: 0;
    flex: 1 1 220px;
    word-break: break-word;
    overflow-wrap: anywhere;
}
.fr-email-preview__label-right {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-shrink: 0;
}
.fr-email-preview__label-right a {
    font-size: 16px;
    color: var(--c-muted);
    text-decoration: underline;
    white-space: nowrap;
}

@media (max-width: 820px) {
    .fr-email-preview__label-right { width: 100%; justify-content: flex-start; }
    .fr-email-preview__body { padding: 20px 18px; }
}
.fr-email-preview__label-right a:hover { color: var(--c-ink); }
#fr-print-btn {
    background: none !important;
    border: none !important;
    padding: 4px !important;
    cursor: pointer !important;
    color: var(--c-muted) !important;
    display: flex !important;
    align-items: center !important;
    box-shadow: none !important;
    width: auto !important;
    margin: 0 !important;
}
#fr-print-btn:hover { color: var(--c-ink) !important; }
/* ── Tracking block ─────────────────────────────────── */
.fr-tracking-block {
    margin-top: 20px;
    padding-top: 20px;
    border-top: 1px solid var(--c-line);
}
.fr-tracking-label {
    display: block;
    font-size: 16px;
    color: var(--c-muted);
    margin-bottom: 8px;
}
.fr-save-tracking-link {
    margin-top: 8px;
    font-size: 16px;
    color: var(--c-muted);
    background: none;
    border: none;
    cursor: pointer;
    padding: 0;
    text-decoration: underline;
}

/* ── Tracking card (success screen, above summary box) ─────────────── */
.fr-tracking-card{
    border: 1px solid var(--c-line);
    border-radius: 14px;
    padding: 18px;
    margin-bottom: 16px;
    background: #faf9f7;
}
.fr-tracking-title{
    font-size: 15px;
    font-weight: 600;
    margin-bottom: 10px;
}
.fr-tracking-row{
    display: flex;
    gap: 10px;
    align-items: center;
}
.fr-tracking-row .fr-input{
    flex: 1;
    width: 100%;
    box-sizing: border-box;
}
.fr-tracking-card .fr-save-tracking-link {
    margin-top: 0;
    white-space: nowrap;
}
.fr-tracking-saved {
    color: var(--c-green);
    font-size: 14px;
}
.fr-tracking-display {
    display: flex;
    align-items: center;
    gap: 12px;
}
.fr-tracking-number-display {
    font-size: 15px;
    font-weight: 500;
    letter-spacing: 0.02em;
}
.fr-tracking-edit-row {
    display: flex;
    gap: 10px;
    align-items: center;
    margin-top: 6px;
}
.fr-tracking-edit-row .fr-input {
    flex: 1;
}
/* Edit / Cancel — plain text links, no button chrome */
.fr-tracking-edit-btn,
.fr-tracking-cancel-btn {
    background: none;
    border: none;
    padding: 0;
    margin: 0;
    font-size: 13px;
    color: var(--c-muted);
    cursor: pointer;
    text-decoration: underline;
    text-underline-offset: 2px;
    white-space: nowrap;
}
.fr-tracking-edit-btn:hover,
.fr-tracking-cancel-btn:hover {
    color: var(--c-ink);
}
.fr-tracking-optional {
    font-weight: 400;
    font-size: 13px;
    color: var(--c-muted);
}
/* ── Summary values ──────────────────────────────────── */
.fr-summary-label { font-size: 16px; color: var(--c-muted); }
.fr-summary-value { font-size: 16px; }
.fr-summary-gst { font-size: 16px; color: var(--c-muted); text-align: right; margin-top: 4px; }

/* ------------------------------------------------------------------ */
/*  Incorrect item received — instructions panel                        */
/* ------------------------------------------------------------------ */
.fr-incorrect-item-instructions {
    margin-top: 12px;
    padding: 16px 20px;
    background: #fef8f0;
    border: 1px solid #f0d9b0;
    border-radius: var(--r-md);
    font-size: 15px;
    line-height: 1.7;
    color: var(--c-ink);
    display: none;
}
.fr-incorrect-item-instructions.is-visible { display: block; }
.fr-incorrect-item-instructions__title {
    font-weight: 600;
    margin-bottom: 8px;
    font-size: 15px;
}
.fr-incorrect-item-instructions ol {
    margin: 0;
    padding-left: 20px;
}
.fr-incorrect-item-instructions li { margin-bottom: 5px; }
.fr-incorrect-item-instructions a {
    color: var(--c-ink);
    text-decoration: underline;
    text-underline-offset: 3px;
}

/* "Returned" mark on WC My Account orders list */
mark.status-fr-returned,
.woocommerce-account mark.fr-returned-mark {
    background: #eef3fc;
    color: #1565c0;
}
mark.status-fr-returned span,
.woocommerce-account mark.fr-returned-mark span { color: #1565c0; }

/* ── Return reference footer ─────────────────────────────────────────────── */
.fr-ref-footer {
    margin-top: 20px;
    padding-top: 14px;
    border-top: 1px solid var(--c-line);
    font-size: 12px;
    color: var(--c-muted);
    text-align: right;
    letter-spacing: 0.01em;
}
.fr-ref-footer__code {
    font-family: ui-monospace, "SF Mono", "Fira Code", monospace;
    font-size: 12px;
    color: var(--c-text);
    letter-spacing: 0.06em;
}

.fr-step2-subtext {
    margin: 0 0 20px;
    font-size: 14px;
    color: var(--c-muted);
}

/* Step hint — appears below items/options */
.fr-step-hint {
    margin: 12px 0 0;
    font-size: 13px;
    color: var(--c-muted);
    text-align: center;
}

/* Collapsible sections for mixed returns */
.fr-details { border: 1px solid var(--c-line); border-radius: 10px; }
.fr-details + .fr-details { margin-top: 10px; }
.fr-details__summary {
    padding: 14px 18px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
    list-style: none;
    display: flex;
    align-items: center;
    justify-content: space-between;
}
.fr-details__summary::-webkit-details-marker { display: none; }
.fr-details__summary::after { content: '+'; font-size: 18px; font-weight: 400; color: var(--c-muted); }
.fr-details[open] > .fr-details__summary::after { content: '\2212'; }
.fr-details__body { padding: 0 18px 18px; }
.fr-details__sub { display: block; font-size: 12px; font-weight: 400; color: var(--c-muted); margin-top: 2px; }
.fr-details--amber { border-color: #f0d9b0; }
.fr-details--amber > .fr-details__summary { color: #92400e; }


/* Status timeline */
.fr-status-timeline{background:#faf9f7;border:1px solid var(--c-line);border-radius:14px;padding:18px 18px 10px;margin-bottom:16px}
.fr-status-timeline__head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;margin-bottom:10px}
.fr-status-timeline__title{font-size:15px;font-weight:600}
.fr-status-timeline__sub,.fr-status-timeline__eta{font-size:13px;color:var(--c-muted)}
.fr-status-timeline__steps{display:grid;gap:10px}
.fr-status-step{display:flex;gap:12px;align-items:flex-start;padding:8px 0;opacity:.65}
.fr-status-step__dot{width:12px;height:12px;border-radius:999px;border:1.5px solid var(--c-line);background:#fff;display:inline-block;flex-shrink:0;margin-top:4px}
.fr-status-step__label{font-size:14px;font-weight:500}
.fr-status-step__meta{font-size:13px;color:var(--c-muted);margin-top:2px}
.fr-status-step.is-done,.fr-status-step.is-active{opacity:1}
.fr-status-step.is-done .fr-status-step__dot{background:var(--c-ink);border-color:var(--c-ink)}
.fr-status-step.is-active .fr-status-step__dot{background:#fff;border-color:var(--c-ink);box-shadow:0 0 0 3px rgba(17,24,39,.08)}
@media (max-width: 767px){.fr-status-timeline__head{flex-direction:column}}


/* ── Compact step indicator ───────────────────────── */
.fr-step-indicator{display:flex;align-items:center;justify-content:space-between;gap:14px;max-width:1080px;margin:0 auto 18px;padding:0 40px;color:var(--c-muted)}
.fr-step-indicator__text{font-size:13px;white-space:nowrap}
.fr-step-indicator__dots{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;flex:1;max-width:220px}
.fr-step-indicator__dots span{height:6px;border-radius:999px;background:#e8e6e2;display:block}
.fr-step-indicator__dots .is-done,.fr-step-indicator__dots .is-current{background:var(--c-ink)}

/* ── Keep booking selection dots consistent; no ticks on timeline ── */
.fr-status-step__dot,.fr-item__dot,.fr-option__dot,.fr-reason__dot{position:relative}
.fr-status-step.is-done .fr-status-step__dot{background:var(--c-ink);border-color:var(--c-ink)}

/* ── Mobile UX tidy-ups ───────────────────────────── */
@media (max-width: 820px) {
    .fr-step-indicator{padding:0 24px;margin-bottom:14px}
}
@media (max-width: 767px) {
    .fr-step-indicator{flex-direction:column;align-items:flex-start;gap:10px}
    .fr-step-indicator__dots{max-width:none;width:100%}
    #fr-step2-actions{
        position:sticky;bottom:0;z-index:8;background:#fff;padding:16px 0 calc(10px + env(safe-area-inset-bottom));
        margin-top:12px;border-top:1px solid var(--c-line)
    }
    #fr-step-6 .fr-review-wrap > div:last-child{
        position:sticky;bottom:0;background:#fff;padding-bottom:calc(8px + env(safe-area-inset-bottom));z-index:8
    }
    .fr-tracking-row,.fr-tracking-edit-row{display:grid;grid-template-columns:1fr;gap:10px}
    .fr-save-tracking-link,.fr-tracking-cancel-btn,.fr-tracking-edit-btn{min-height:44px}
    .fr-item,.fr-option{padding-top:20px!important;padding-bottom:20px!important}
    .fr-status-timeline{padding:16px 14px 8px}
}


/* ------------------------------------------------------------------ */
/*  Booking flow desktop overhaul                                      */
/* ------------------------------------------------------------------ */
@media (min-width: 900px) {
    .fr-nav--sm,
    #fr-step-6 .fr-nav,
    #fr-step-7 .fr-nav {
        max-width: 760px;
        padding: 34px 0 18px;
    }

    .fr-page--sm,
    #fr-step-6 .fr-review-wrap,
    #fr-step-7 .fr-review-wrap {
        max-width: 760px;
    }

    .fr-step-indicator {
        max-width: 760px;
        padding: 0;
        margin: 0 auto 20px;
        justify-content: space-between;
        align-items: center;
    }

    .fr-step-indicator__text {
        font-size: 13px;
        letter-spacing: 0.01em;
    }

    .fr-step-indicator__dots {
        max-width: 272px;
        gap: 10px;
    }

    #fr-step-2 .fr-page--sm,
    #fr-step-4 .fr-page--sm,
    #fr-step-5 .fr-page--sm {
        padding-left: 0;
        padding-right: 0;
    }

    #fr-step-2 .fr-items,
    #fr-step-4 .fr-options,
    #fr-step-5 .fr-options,
    #fr-step-6 #fr-review-right,
    #fr-step-7 #fr-success-right {
        background: #fff;
        border: 1px solid var(--c-line);
        border-radius: 20px;
        overflow: hidden;
    }

    #fr-step-2 .fr-items {
        border-top: 1px solid var(--c-line);
    }

    #fr-step-2 .fr-item {
        padding: 22px 24px !important;
        gap: 20px !important;
    }

    #fr-step-2 .fr-item__img {
        width: 72px !important;
        height: 92px !important;
        border-radius: 10px !important;
    }

    #fr-step-2 .fr-item__name {
        font-size: 17px;
        margin-bottom: 4px;
    }

    #fr-step-2 .fr-item__meta,
    #fr-step-2 .fr-item__price,
    #fr-step-2 .fr-item__off-reason {
        font-size: 15px;
    }

    #fr-step-2 .fr-item__dot,
    #fr-step-4 .fr-option__dot,
    #fr-step-5 .fr-option__dot {
        width: 30px;
        height: 30px;
    }

    #fr-step-2 .fr-step-hint,
    #fr-step-4 .fr-step-hint,
    #fr-step-5 .fr-step-hint,
    #fr-step-6 .fr-step-hint {
        margin: 14px 0 0;
        padding: 0 2px;
        font-size: 14px;
        text-align: left;
    }

    #fr-step2-actions {
        margin-top: 18px;
        padding: 0 0 8px !important;
    }

    #fr-step2-count {
        font-size: 14px !important;
        margin-bottom: 12px !important;
    }

    #fr-ineligible-section {
        margin-top: 26px !important;
    }

    .fr-ineligible-hd {
        margin: 0 0 10px;
        font-size: 16px;
        color: var(--c-ink);
    }

    #fr-ineligible-list {
        border-top: 1px solid var(--c-line);
        background: #faf9f7;
        border: 1px solid var(--c-line);
        border-radius: 20px;
        overflow: hidden;
    }

    #fr-ineligible-list .fr-item {
        padding: 20px 24px !important;
    }

    #fr-step-4 .fr-option,
    #fr-step-5 .fr-option {
        padding: 22px 24px;
        border: 0;
        border-radius: 0;
        margin: 0;
    }

    #fr-step-4 .fr-option__title,
    #fr-step-5 .fr-option__title {
        font-size: 17px;
    }

    #fr-step-4 .fr-option__desc,
    #fr-step-5 .fr-option__desc {
        font-size: 15px;
    }

    #fr-step-6 .fr-review-wrap {
        display: grid;
        grid-template-columns: minmax(0, 1fr);
        gap: 18px;
        padding: 0;
    }

    #fr-step-6 #fr-review-left {
        order: 2;
    }

    #fr-step-6 > .fr-review-wrap > div:last-child {
        order: 1;
    }

    #fr-step-7 .fr-review-wrap {
        display: grid;
        grid-template-columns: minmax(360px, 420px) minmax(0, 1fr);
        gap: 26px;
        padding: 0;
        max-width: 1120px;
        align-items: start;
    }

    #fr-step-7 #fr-success-left,
    #fr-step-7 #fr-success-right {
        min-width: 0;
    }

    #fr-step-7 #fr-success-left {
        position: sticky;
        top: 24px;
    }

    #fr-step-7 .fr-email-preview,
    #fr-step-7 .fr-tracking-card,
    #fr-step-7 .fr-success-intro,
    #fr-step-7 .fr-ref-footer {
        border-radius: 24px;
    }

    #fr-step-7 .fr-review-summary-block {
        padding: 28px;
    }
}

@media (min-width: 900px) and (max-width: 1120px) {
    #fr-step-7 .fr-review-wrap {
        grid-template-columns: 340px minmax(0, 1fr);
        gap: 20px;
    }
}

@media (max-width: 899px) {
    #fr-step-7 .fr-review-wrap {
        grid-template-columns: 1fr;
        gap: 18px;
        padding: 0 24px 40px;
    }

    #fr-step-7 #fr-success-left {
        position: static;
    }
}

.fr-success-intro {
    border: 1px solid var(--c-line);
    border-radius: 20px;
    padding: 20px 22px;
    margin-bottom: 16px;
    background: #fff;
}
.fr-success-intro__eyebrow {
    font-size: 13px;
    color: var(--c-muted);
    margin-bottom: 8px;
}
.fr-success-intro__title {
    font-size: 26px;
    line-height: 1.15;
    margin: 0 0 10px;
}
.fr-success-intro__text {
    font-size: 15px;
    color: var(--c-muted);
    line-height: 1.65;
    margin: 0;
}
.fr-success-intro__ref {
    margin-top: 14px;
    padding-top: 14px;
    border-top: 1px solid var(--c-line);
    font-size: 14px;
    color: var(--c-muted);
}
.fr-success-intro__ref strong {
    color: var(--c-ink);
    font-weight: 500;
}

#fr-step-7 .fr-email-preview__body {
    padding: 22px 24px;
}
#fr-step-7 .fr-email-preview__body p,
#fr-step-7 .fr-email-preview__body li {
    font-size: 15px !important;
}
#fr-step-7 .fr-review-items {
    border-top: 1px solid var(--c-line);
}
#fr-step-7 .fr-review-item {
    padding: 18px 0;
}
#fr-step-7 .fr-review-item:first-child {
    padding-top: 20px;
}
#fr-step-7 .fr-review-item:last-child {
    padding-bottom: 0;
    border-bottom: 0;
}
#fr-step-7 .fr-ref-footer {
    margin-top: 16px;
}



.fr-step-hint--top {
    margin: 8px auto 18px;
    max-width: 860px;
    padding: 0 24px;
}

#fr-step-6 .fr-step-hint--top {
    margin-top: 6px;
    margin-bottom: 18px;
}

#fr-step-7 .fr-step-hint--top {
    text-align: left;
}

#fr-step-7 .fr-review-wrap {
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: 18px;
    max-width: 860px;
    margin: 0 auto;
    padding: 0 24px 40px;
}

#fr-step-7 #fr-success-left,
#fr-step-7 #fr-success-right {
    min-width: 0;
    position: static;
}

#fr-step-7 #fr-success-right { order: 1; }
#fr-step-7 #fr-success-left { order: 2; }

#fr-step-7 .fr-review-summary-block,
#fr-step-7 .fr-tracking-card,
#fr-step-7 .fr-email-preview {
    border-radius: 24px;
}

#fr-step-7 .fr-tracking-ref {
    font-size: 14px;
    color: var(--c-muted);
    margin: 2px 0 12px;
    padding: 0 4px;
}

#fr-step-7 .fr-tracking-ref strong {
    color: var(--c-ink);
    font-weight: 500;
}

#fr-step-7 .fr-email-preview__label {
    align-items: flex-start;
}

#fr-step-7 .fr-email-preview__label-left {
    line-height: 1.5;
}

#fr-step-7 .fr-email-preview__body {
    padding: 22px 24px;
}

#fr-step-7 .fr-success-intro,
#fr-step-7 .fr-ref-footer {
    display: none !important;
}

@media (min-width: 900px) {
    #fr-step-7 .fr-review-wrap {
        padding-left: 0;
        padding-right: 0;
    }
}

/* ------------------------------------------------------------------ */
/*  Post-submit screen — balanced two-column layout                   */
/* ------------------------------------------------------------------ */
#fr-step-7 .fr-step-hint--top {
    max-width: 1120px;
}

#fr-step-7 .fr-review-wrap {
    display: grid !important;
    grid-template-columns: minmax(0, 1.2fr) minmax(320px, 0.8fr) !important;
    gap: 24px !important;
    max-width: 1120px !important;
    margin: 0 auto !important;
    padding: 0 24px 40px !important;
    align-items: start;
}

#fr-step-7 #fr-success-left,
#fr-step-7 #fr-success-right {
    display: block !important;
    width: auto !important;
    max-width: none !important;
    min-width: 0;
}

#fr-step-7 #fr-success-left {
    order: 1;
}

#fr-step-7 #fr-success-right {
    order: 2;
}

#fr-step-7 #fr-success-right > .fr-tracking-ref,
#fr-step-7 #fr-success-right > .fr-tracking-card,
#fr-step-7 #fr-success-right > .fr-email-preview,
#fr-step-7 #fr-success-right > .fr-details {
    margin-top: 16px;
}

#fr-step-7 #fr-success-right > :first-child {
    margin-top: 0;
}

#fr-step-7 .fr-tracking-ref {
    font-size: 14px;
    color: var(--c-muted);
    margin: 0 0 4px;
    padding: 0 2px;
}

#fr-step-7 .fr-tracking-ref strong {
    color: var(--c-ink);
    font-weight: 500;
}

#fr-step-7 .fr-tracking-card,
#fr-step-7 .fr-email-preview {
    border-radius: 24px;
}

#fr-step-7 .fr-email-preview__label {
    align-items: flex-start;
}

#fr-step-7 .fr-email-preview__label-left {
    line-height: 1.5;
}

@media (max-width: 899px) {
    #fr-step-7 .fr-review-wrap {
        grid-template-columns: 1fr !important;
        gap: 18px !important;
        max-width: 860px !important;
        padding: 0 24px 40px !important;
    }

    #fr-step-7 #fr-success-left {
        order: 1;
    }

    #fr-step-7 #fr-success-right {
        order: 2;
    }
}

@media (min-width: 900px) {
    #fr-step-7 .fr-review-wrap {
        padding-left: 0 !important;
        padding-right: 0 !important;
    }
}


/* v13.3.6 desktop review/success overhaul */
@media (min-width: 900px) {
    #fr-step-6 .fr-review-wrap {
        display: grid !important;
        grid-template-columns: minmax(0, 1.15fr) minmax(360px, 420px) !important;
        gap: 28px !important;
        max-width: 1180px;
        margin: 0 auto;
        padding: 0 24px 56px !important;
        align-items: start;
    }

    #fr-step-6 #fr-review-left,
    #fr-step-6 > .fr-review-wrap > div:last-child {
        order: initial !important;
    }

    #fr-step-6 #fr-review-left {
        min-width: 0;
    }

    #fr-step-6 #fr-review-right {
        border: 1px solid var(--c-line);
        border-radius: 24px;
        overflow: hidden;
        background: #fff;
    }

    #fr-step-6 .fr-step-hint--top {
        margin: 0 0 14px;
        padding: 0;
    }

    #fr-step-6 #fr-submit-btn {
        width: 100%;
        margin-top: 18px !important;
    }

    #fr-step-7 .fr-review-wrap {
        display: grid !important;
        grid-template-columns: minmax(420px, 1.05fr) minmax(0, 0.95fr) !important;
        gap: 28px !important;
        max-width: 1180px;
        margin: 0 auto;
        padding: 0 24px 56px !important;
        align-items: start;
    }

    #fr-step-7 #fr-success-left,
    #fr-step-7 #fr-success-right {
        min-width: 0;
        position: static !important;
        order: initial !important;
    }

    #fr-step-7 #fr-success-right > .fr-tracking-ref,
    #fr-step-7 #fr-success-right > .fr-tracking-card,
    #fr-step-7 #fr-success-right > .fr-email-preview,
    #fr-step-7 #fr-success-right > .fr-details {
        margin-top: 0;
        margin-bottom: 16px;
    }

    #fr-step-7 #fr-success-right > :last-child {
        margin-bottom: 0;
    }
}


/* v13.3.7 final desktop layout fixes */
.fr-nav--stacked .fr-nav__center {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 8px;
    min-width: 0;
}

.fr-nav--stacked .fr-nav__title {
    margin: 0;
}

.fr-nav--stacked .fr-step-hint--top {
    margin: 0;
    padding: 0;
    max-width: 640px;
    text-align: center;
}

#fr-step-6 .fr-review-wrap > div:last-child,
#fr-step-7 .fr-review-wrap > div {
    min-width: 0;
}

#fr-step-6 #fr-review-right,
#fr-step-7 #fr-success-left,
#fr-step-7 #fr-success-right {
    background: transparent !important;
    border: 0 !important;
    box-shadow: none !important;
    border-radius: 0 !important;
    overflow: visible !important;
}

#fr-step-6 .fr-review-meta-card,
#fr-step-7 .fr-review-summary-block,
#fr-step-7 .fr-tracking-card,
#fr-step-7 .fr-email-preview {
    background: #fff;
    border: 1px solid var(--c-line) !important;
    border-radius: 24px;
    box-shadow: none !important;
}

#fr-step-6 .fr-review-meta-card {
    overflow: hidden;
}

#fr-step-6 .fr-step-indicator,
#fr-step-7 .fr-step-indicator,
#fr-step-6 .fr-nav,
#fr-step-7 .fr-nav {
    max-width: 1180px;
    margin-left: auto;
    margin-right: auto;
    padding-left: 24px;
    padding-right: 24px;
}

#fr-step-6 .fr-step-indicator {
    margin-bottom: 22px;
}

#fr-step-6 .fr-review-wrap {
    display: grid !important;
    grid-template-columns: minmax(0, 1.18fr) minmax(360px, 420px) !important;
    gap: 28px !important;
    max-width: 1180px !important;
    margin: 0 auto !important;
    padding: 0 24px 56px !important;
    align-items: start;
}

#fr-step-6 .fr-review-wrap > div:last-child {
    display: flex;
    flex-direction: column;
}

#fr-step-6 #fr-submit-btn {
    width: 100%;
    margin-top: 18px !important;
}

#fr-step-7 .fr-review-wrap {
    display: grid !important;
    grid-template-columns: minmax(0, 1.12fr) minmax(360px, 0.88fr) !important;
    gap: 28px !important;
    max-width: 1180px !important;
    margin: 0 auto !important;
    padding: 0 24px 56px !important;
    align-items: start;
}

#fr-step-7 .fr-tracking-ref {
    margin: 12px 4px 0;
    font-size: 14px;
    color: var(--c-muted);
}

#fr-step-7 .fr-tracking-ref strong {
    color: var(--c-ink);
    font-weight: 500;
}

@media (max-width: 899px) {
    .fr-nav--stacked .fr-step-hint--top {
        max-width: none;
        text-align: center;
    }

    #fr-step-6 .fr-review-wrap,
    #fr-step-7 .fr-review-wrap {
        grid-template-columns: 1fr !important;
        max-width: 860px !important;
        padding: 0 24px 40px !important;
    }

    #fr-step-7 .fr-tracking-ref {
        margin-top: 10px;
    }
}


/* v13.3.8 desktop polish + layout corrections */
@media (min-width: 900px) {
    /* Step 4 header: keep title + helper truly centered under heading */
    #fr-step-6 .fr-nav--stacked {
        display: grid;
        grid-template-columns: 28px minmax(0, 1fr) 28px;
        align-items: start;
        column-gap: 24px;
    }

    #fr-step-6 .fr-nav--stacked .fr-nav__back,
    #fr-step-6 .fr-nav--stacked .fr-nav__spacer {
        align-self: start;
        margin-top: 4px;
    }

    #fr-step-6 .fr-nav--stacked .fr-nav__center {
        grid-column: 2;
        width: 100%;
        max-width: 680px;
        margin: 0 auto;
    }

    #fr-step-6 .fr-nav--stacked .fr-step-hint--top {
        margin-top: 2px;
        max-width: 560px;
        color: #7a746d;
    }

    /* Step 4: tighten right column so it feels more premium */
    #fr-step-6 .fr-review-wrap {
        grid-template-columns: minmax(0, 1.24fr) minmax(320px, 380px) !important;
        gap: 32px !important;
    }

    /* Post-submit: wider instructions column, tighter summary column */
    #fr-step-7 .fr-review-wrap {
        grid-template-columns: minmax(0, 1.22fr) minmax(320px, 0.78fr) !important;
        gap: 32px !important;
    }
}

/* Premium polish: slightly darker/smaller headings */
#fr-step-6 .fr-review-section__title,
#fr-step-7 .fr-review-section__title,
#fr-step-7 .fr-tracking-title,
#fr-step-7 .fr-email-preview__label,
#fr-step-6 .fr-review-meta-card__title,
#fr-step-6 .fr-review-meta-card h3 {
    color: #6f6861;
    font-size: 13px !important;
    font-weight: 500;
    letter-spacing: 0;
}

#fr-step-6 .fr-review-meta-card,
#fr-step-7 .fr-review-summary-block,
#fr-step-7 .fr-tracking-card,
#fr-step-7 .fr-email-preview {
    border-color: #e8e4df !important;
    box-shadow: none !important;
    outline: 0 !important;
}

/* Soften divider lines for a less boxy feel */
#fr-step-6 .fr-review-item,
#fr-step-7 .fr-review-item,
#fr-step-6 .fr-review-meta-card__body > * + *,
#fr-step-7 .fr-email-preview__label,
#fr-step-7 .fr-tracking-card,
#fr-step-6 .fr-review-summary-block > div[style*="border-top"],
#fr-step-7 .fr-review-summary-block > div[style*="border-top"] {
    border-color: #efebe7 !important;
}

#fr-step-6 .fr-summary__row,
#fr-step-7 .fr-summary__row,
#fr-step-6 .fr-summary-label,
#fr-step-7 .fr-summary-label {
    color: #777169;
}

/* Ensure the post-submit summary card does not get a second outer border */
#fr-step-7 #fr-success-right {
    background: transparent !important;
    border: 0 !important;
    box-shadow: none !important;
    outline: 0 !important;
}

#fr-step-7 #fr-success-right > .fr-review-summary-block {
    margin-bottom: 12px;
}

#fr-step-7 .fr-tracking-ref {
    display: block;
    margin: 0 2px 0 !important;
    padding: 0 !important;
    font-size: 14px;
    color: #7d766f;
}

#fr-step-7 .fr-tracking-ref strong {
    color: var(--c-ink);
}


/* v14.0.0 desktop cleanup + tracking field overhaul */
#fr-step-6 .fr-nav--stacked .fr-nav__center {
    max-width: 720px;
}

#fr-step-6 .fr-step-hint--top {
    display: block;
    margin: 6px auto 0 !important;
    max-width: 560px;
    text-align: center;
    color: #7c756d;
}

#fr-step-6 .fr-step-indicator {
    max-width: 1180px;
    margin: 0 auto 24px;
}

#fr-step-6 .fr-review-wrap {
    grid-template-columns: minmax(0, 1.24fr) minmax(320px, 390px) !important;
    gap: 36px !important;
}

#fr-step-6 #fr-review-right,
#fr-step-7 #fr-success-right {
    padding: 0 !important;
    background: transparent !important;
    border: 0 !important;
    box-shadow: none !important;
    outline: 0 !important;
}

#fr-step-6 #fr-review-right > *,
#fr-step-7 #fr-success-right > * {
    margin-left: 0;
    margin-right: 0;
}

#fr-step-6 .fr-review-meta-card,
#fr-step-7 .fr-review-summary-block,
#fr-step-7 .fr-tracking-card,
#fr-step-7 .fr-email-preview {
    border: 1px solid #e8e3dd !important;
    box-shadow: none !important;
    outline: 0 !important;
    background-clip: padding-box;
}

#fr-step-7 .fr-review-wrap {
    grid-template-columns: minmax(0, 1.22fr) minmax(300px, 0.9fr) !important;
    gap: 38px !important;
}

#fr-step-7 #fr-success-left {
    display: flex;
    flex-direction: column;
    gap: 18px;
}

#fr-step-7 #fr-success-right {
    align-self: start;
}

#fr-step-7 .fr-tracking-ref {
    margin: 2px 4px 0 !important;
    font-size: 14px;
    color: #7c756d;
}

#fr-step-7 .fr-tracking-ref strong {
    font-weight: 600;
}

.fr-tracking-card {
    padding: 20px 22px !important;
}

.fr-tracking-title {
    color: #6f6861;
    font-size: 13px !important;
    font-weight: 500;
    margin-bottom: 14px;
}

.fr-tracking-row--inline {
    display: block !important;
}

.fr-tracking-field {
    position: relative;
}

.fr-tracking-input {
    padding-right: 118px !important;
    height: 62px !important;
    border-radius: 24px !important;
}

.fr-tracking-submit {
    position: absolute;
    top: 8px;
    right: 8px;
    height: calc(100% - 16px);
    min-width: 94px;
    padding: 0 18px;
    border: 0;
    border-radius: 18px;
    background: #111;
    color: #fff;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    font: inherit;
    font-size: 14px;
    font-weight: 500;
    cursor: pointer;
    transition: opacity .15s ease, transform .15s ease;
}

.fr-tracking-submit:hover {
    opacity: .92;
    transform: translateX(1px);
}

.fr-tracking-submit:focus-visible {
    outline: 2px solid #111;
    outline-offset: 2px;
}

.fr-tracking-submit__icon {
    flex-shrink: 0;
}

.fr-tracking-submit__label {
    line-height: 1;
}

.fr-save-tracking-link {
    text-decoration: none !important;
}

@media (max-width: 899px) {
    #fr-step-6 .fr-review-wrap,
    #fr-step-7 .fr-review-wrap {
        grid-template-columns: 1fr !important;
        gap: 24px !important;
    }

    .fr-tracking-input {
        padding-right: 96px !important;
        height: 58px !important;
    }

    .fr-tracking-submit {
        min-width: 82px;
        padding: 0 14px;
    }

    .fr-tracking-submit__label {
        display: none;
    }
}

/* ------------------------------------------------------------------ */
/*  Order view — return block (matches order-view page styles)          */
/* ------------------------------------------------------------------ */
.fr-order-return {
    background: #fff;
    border: 2px solid #f5f5f5;
    padding: 20px;
    border-radius: 8px;
    margin-top: 25px;
}
.fr-order-return h2 {
    margin: 0 0 8px;
    font-size: 20px;
    font-weight: inherit;
    color: inherit;
}
.fr-order-return__meta {
    font-size: 16px;
    color: #666;
    margin-bottom: 0;
}
.fr-order-return__meta a {
    color: #666;
    text-decoration: underline;
}
.fr-order-return__actions {
    display: flex;
    gap: 10px;
    margin-top: 15px;
}
.fr-order-return__actions a {
    display: inline-block;
    padding: 12px 20px;
    background: #fff;
    color: inherit;
    text-decoration: none;
    border-radius: 8px;
    transition: all 0.3s ease;
    border: 2px solid #ddd;
    font-weight: 500;
    font-size: 16px;
}
.fr-order-return__actions a:hover {
    background: #333;
    color: #fff;
    border-color: #333;
    transform: translateY(-1px);
}
.fr-order-return__muted { color: #999 !important; }

/* ── Barcode scanner ──────────────────────────────────── */
.fr-scan-divider { margin-top: 16px; }
.fr-scan-divider__line {
    display: flex; align-items: center; gap: 12px;
    font-size: 13px; color: var(--c-muted); margin-bottom: 12px;
}
.fr-scan-divider__line::before,
.fr-scan-divider__line::after { content: ''; flex: 1; height: 1px; background: var(--c-line); }
.fr-btn-scan {
    display: flex; align-items: center; justify-content: center; gap: 8px;
    width: 100%; padding: 12px 20px; border: 1px solid var(--c-line); border-radius: var(--r-md);
    background: var(--c-white); color: var(--c-ink); font-size: 14px; font-weight: 500;
    cursor: pointer; font-family: var(--font); transition: border-color .2s;
}
.fr-btn-scan:hover { border-color: var(--c-ink); }
.fr-btn-scan svg { flex-shrink: 0; }

/* ── Scan confirmation ─────────────────────────────────── */
.fr-scan-confirm {
    margin-top: 20px;
    padding: 20px;
    background: #fafafa;
    border: 1px solid var(--c-line);
    border-radius: var(--r-md);
}
.fr-scan-confirm__heading {
    font-size: 16px;
    font-weight: 600;
    margin-bottom: 16px;
}
.fr-scan-confirm__field { margin-bottom: 14px; }
.fr-scan-confirm__value {
    font-size: 16px;
    font-weight: 600;
    padding: 10px 0 2px;
}
.fr-scan-confirm__hint {
    font-size: 12px;
    color: var(--c-muted);
    margin-top: 4px;
}
.fr-scan-confirm__cancel {
    display: block;
    width: 100%;
    margin-top: 10px;
    padding: 10px;
    background: none;
    border: none;
    color: var(--c-muted);
    font-size: 14px;
    font-family: var(--font);
    cursor: pointer;
    text-decoration: underline;
    text-align: center;
}
.fr-scan-confirm__cancel:hover { color: var(--c-ink); }

/* ── Scan help ─────────────────────────────────────────── */
.fr-scan-help { margin-top: 12px; }
.fr-scan-help summary {
    font-size: 13px; color: var(--c-muted); cursor: pointer;
    list-style: none; text-align: center; text-decoration: underline;
    text-underline-offset: 3px;
}
.fr-scan-help summary::-webkit-details-marker { display: none; }
.fr-scan-help__body {
    margin-top: 12px; padding: 16px;
    background: #fafafa; border: 1px solid var(--c-line); border-radius: var(--r-md);
}
.fr-scan-help__body p {
    font-size: 13px; color: var(--c-muted); line-height: 1.6; margin: 0 0 12px;
}
.fr-scan-help__example {
    text-align: center;
}

/* ── Report issue link on ineligible items ─────────────── */
.fr-item__report-link {
    display: inline-block;
    margin-top: 8px;
    padding: 0;
    background: none;
    border: none;
    font-family: var(--font);
    font-size: 13px;
    color: var(--c-muted);
    text-decoration: underline;
    text-underline-offset: 3px;
    cursor: pointer;
}
.fr-item__report-link:hover { color: var(--c-ink); }
.fr-item--off.fr-item--selected { opacity: 1; }
.fr-item--off.fr-item--selected .fr-item__report-link { display: none; }
.fr-item--off.fr-item--selected .fr-item__off-reason { display: none; }

/* ── Report-only warning in reason modal ───────────────── */
.fr-sheet__warning {
    display: block;
    color: #8c1c1c;
    background: #fdf0f0;
    padding: 12px 14px;
    border-radius: var(--r-sm);
    font-size: 14px;
    line-height: 1.5;
    font-weight: 500;
}

/* ── AI verification note under faulty reason ──────────── */
.fr-reason-ai-note {
    display: block;
    font-size: 12px;
    color: #8a8680;
    font-weight: 400;
    margin-top: 2px;
}

/* ── Logged-in order picker ────────────────────────────── */
.fr-my-orders { margin-bottom: 20px; }
.fr-my-orders__section { margin-bottom: 16px; }
.fr-my-orders__label {
    font-size: 12px;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: .04em;
    color: var(--c-muted);
    margin-bottom: 8px;
}
.fr-my-order-card {
    display: flex;
    align-items: center;
    justify-content: space-between;
    width: 100%;
    padding: 14px 16px;
    background: var(--c-warm);
    border: 1px solid var(--c-line);
    border-radius: var(--r-md);
    margin-bottom: 8px;
    cursor: pointer;
    text-decoration: none;
    color: inherit;
    font-family: var(--font);
    font-size: 14px;
    transition: border-color .15s;
}
.fr-my-order-card:hover { border-color: var(--c-ink); }
.fr-my-order-card--existing { background: #fff; }
.fr-my-order-card__left {
    display: flex;
    align-items: center;
    gap: 12px;
}
.fr-my-order-card__thumbs {
    display: flex;
    gap: 4px;
}
.fr-my-order-card__thumb img {
    width: 40px;
    height: 40px;
    object-fit: cover;
    border-radius: 6px;
    border: 1px solid var(--c-line);
    display: block;
}
.fr-my-order-card__id { font-weight: 600; }
.fr-my-order-card__date {
    margin-left: 8px;
    color: var(--c-muted);
    font-size: 13px;
}
.fr-my-order-card__ref {
    margin-left: 8px;
    color: var(--c-muted);
    font-size: 13px;
}
.fr-my-order-card__arrow {
    color: var(--c-muted);
    font-size: 18px;
}

.fr-my-orders__manual {
    margin-top: 8px;
}
.fr-my-orders__manual summary {
    font-size: 13px;
    color: var(--c-muted);
    cursor: pointer;
    text-decoration: underline;
    text-underline-offset: 3px;
    list-style: none;
}
.fr-my-orders__manual summary::-webkit-details-marker { display: none; }
.fr-my-orders__manual[open] > summary { margin-bottom: 16px; }