Manage Your Return

Manage Your Return

We hope your love your items, but if not, we happily accept the return of full-priced items if you’re not entirely pleased with your item(s), whether the item(s) suit or meet your expectations, you change your mind, or you don’t like it.

Full-priced items, including those purchased with discount coupons, can be returned for a store credit within 14 days inclusive of the delivery day, by managing your return online.

Manage Your Return

1. Find your order number

Check your email confirmation or SMS confirmation for your order number – it will look something like this: 600000

2. Submit your return online

Follow the steps in the online portal to submit your return and generate your return authorisation and return address.

3. Pack your return

Pack the item(s) in original condition, tags attached, folded as received inside the product’s clear plastic packaging.

4. Post your return

Follow the return confirmation email and post within 7 days of completing your return online. Return freight is the customer’s expense.

For detailed return policy information and return processing.